Our insurance is appropriate if you’re an Australian resident overseas and intending to return to Australia on the date your policy ends. There is however, no cover in place for the first 48 hours from the policy start date.
Cover for your
Cover for your next great experience
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Australians Overseas
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Backpacker Travel Insurance
Backpacker Travel Insurance
Never mind your age, whether away for a week or a year, we’ve got product options for you. We’ll even provide cover for your non-manual, non-hazardous work and over 130 different sports or activities. So pack your bags and get ready for the trip of a lifetime!
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Cruise Holidays
Cruise Holidays
Going on a cruise? Rest easy knowing your overseas medical costs will be taken care of. We can even cover missed excursions due to illness and our emergency assistance company is on hand to evacuate you to shore in an emergency and if possible.
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Families & Groups
Families & Groups
Time to finally take that long awaited holiday? Whether travelling as a family, a school excursion or simply a group of friends, choose from a range of affordable travel insurance products for you and your travelling companions.
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Frequent Travellers
Frequent Travellers
Regular jet setter? With Travel Insuranz Annual Multi Trip policies you can save money by travelling unlimited times a year on one single policy. What’s more, we even include 23 days of free snow sports cover.
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Snow Sports
Snow Sports
Don't let an injury dampen your trip! Whether you are snowboarding or simply skiing, make sure you hit the slopes with great travel insurance in place. Simply tell us when you plan to ski and get covered straight away.
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Student Travel Insurance
Student Travel Insurance
Whether on an exchange program, volunteering or taking a gap year, Travel Insuranz has a range of budget travel insurance options to protect your adventure. We can even cover students under 18 and travelling alone.
Things we cover
Epidemics & pandemics
Take a look at other travel insurance providers and you’ll see that most exclude medical claims from an epidemic or pandemic. So for example, if you travelled on a plane and sat next to someone with COVID-19, and as a result were taken ill while overseas – you would not be covered. But with Travel Insuranz, you would be covered for your overseas medical costs. Please note that cover is applicable to overseas medical expenses only.
Travel delays
Delays at airports are becoming more and more frequent. Caused by various unavoidable factors including weather, air traffic control, security, cancellations, diversions and late arrivals, delays are frustrating but are also a part of life when travelling. Our travel insurance provides compensation if you are delayed for more than 12 hours.
Overseas medical expenses
This is one of the most important parts of all the best travel insurance policies, so you should ensure that the cover provided will adequately protect you when you need it most. Travel Insuranz not only covers your surgical and hospital costs if you are taken ill or injured but, if it is serious, will also arrange for a friend or family member to be flown over to be with you while you recover.
Missed connections
Are you flying in Australia to catch your international flight? What if your first plane is late and you miss the BIG one? Our Missed Departure/Connection section pays the extra flight and hotel costs to get you to your destination so you won’t be sitting at the airport wondering what to do next.
Covers evacuations
Sometimes local medical care is not appropriate to treat your illness – our 24/7 medical assistance team will monitor your condition and if necessary will arrange for you to be evacuated to a better medical facility – this can sometimes be in another country or they’ll arrange for you to come back to Australia. Our medical experts take your health as top priority.
Covers cruises
No extra to pay if you’re going on a cruise. If you are cruising in Australian waters, but want to ensure that you are covered for medical expenses, you should select your area of travel as Australia - Cruise.
Cover for gadgets
No doubt you’ll be taking a few gadgets such as a laptop or phone on your trip. Our plans provide different levels of cover depending on their values. Check this out carefully to ensure you take the most appropriate plan.
Working overseas
Planning on working overseas during your travels? Non-manual jobs such as teaching English as a foreign language, office, bar and restaurant work, even fruit picking is covered. Combine work and travel for the optimum overseas experience.
Volunteering overseas
Planning on Volunteering? Whether to gain some valuable work experience, help others less fortunate than yourself or simply experience a new culture, then it’s important that you have the right travel insurance to support you if things go wrong. Assuming that you are volunteering in a non-manual way such as teaching, then cover is included.
Frequent Flyers points
Paid for your airfares by frequent flyer points such as Qantas, Velocity, Asia Miles etc. and can’t travel because of an illness or an accident? Travel Insuranz will refund you the cash value for these points so you won’t be out of pocket.
Covers terrorism
Watch out - Most travel insurers exclude terrorism completely. So you wouldn’t be covered if you had been involved in the recent terrorist attack in Paris and Tunisia. So long as you are not travelling to a country where the Australian Government says ‘do not travel’, then you would be covered for medical expenses.
Riding scooters / motorbikes
Motorbike – Yes, covered if you have a valid Australian motorbike licence. Moped/Scooter – Yes, covered if you have a valid Australian drivers licence. Travel insurance is not motorbike insurance. It covers you for medical expenses if you have an accident.
Hundreds of activities covered free
A huge range of sports and activities - from bungee jumping to zorbing are included at no extra cost. So if the worst should happen and you’re injured, you’ll have peace of mind knowing that you’re covered.
For full details of terms and conditions, sub limits and exclusions that apply, please read the Product Disclosure Statement and our Target Market Determination before purchasing this insurance product.
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Love this company
I have used Travel insuranz for all my trips & thankfully I have only ever had to use them once and everything went smoothly, I can’t recommend you enough. Thank you for having my back whilst traveling!
Kevin -
My Boyfriend Got His Phone Replaced Quick and Easy!
My boyfriend got his phone stolen in Barcelona and Travel Insuranz paid him for it quite quickly - within a week or two from memory! Very happy with the service and response. Thanks!
Sophie -
Very Cheap but comprehensive enough
Good value for money. The website was very easy to navigate. I will surely keep an eye on this company for future use and would recommend it to my relatives and friends.
Jeanette -
Awesome Company!
Really good value for money. Amendable snow sports cover periods. Have yet to claim and hope I never have to. All communication with the customer service team arranging cover while Overseas has been exemplary.
Michael -
Simple, straightforward policies
Easy policy to understand and simple process to purchase. This is my second trip with this company, and I won't use anyone else. Customer service is excellent when making a claim. Fast claims resolution.
Linda -
Easy as!!!
Very easy to set up. first time user for a trip in 2020. price is very competitive with excellent cover. Looking forward to travelling and hoping NOT to use our insurance but knowing we have good cover is great peace of mind.
Tom
Don't Worry. Just Travel.
The team at Travel Insuranz has not only arranged travel insurance for over 2 million travellers but has paid out more than $30 million in claims.
Travel Insuranz is 100% Australian owned and its travel insurance policies are issued by Chase Underwriting Solutions Pty Ltd and Underwritten by certain underwriters at Lloyd's, providing global strength to give you peace of mind.
In addition to our 14 day money back guarantee, all valid, fully documented claims are guaranteed to be paid within 10 business days.
Making A Claim
Any occurrence or loss, which may give rise to a claim, should be advised immediately to our claims team.
Medical Emergencies
Our emergency service hotline is available 24 hours a day, 365 days a year for assistance with medical emergencies.
Why Choose Travel Insuranz?
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Covers one-way travel
Are you travelling overseas but with no plans to return? Most travel insurers require you to hold a return ticket before you can buy their travel insurance. Not us. Simply enter your final destination and you are good to go!
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Buy from overseas
It happens all the time. People forget to take insurance before they leave home, or they have a policy through another insurer which has expired. If you are an Australian resident overseas returning to Australia at the end of the policy period, then our Australians Overseas plan may be for you.
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Extend from overseas
Don’t know when you’ll be coming home? No worries – you can always extend your policy from overseas. The cost? The same as it would have been if you had taken that duration before leaving. Compare that with other insurers.
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Kids under 18 go free with parents
Take out a single trip family plan and all your accompanying dependents are covered for free. This leaves you with more cash to spend on your holiday and gives you the peace of mind that each child is covered up to the same amount as an adult.
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Annual multi-trip option
Travelling more than once this year? Check out our annual multi trip insurance – it offers great value for money and includes 23 days snow sports cover for free. Our Deluxe plan also allows your partner and kids to travel independently of each other and all our plans include cover within Australia.
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Choice of plans to suit budget
Travel Insuranz offers a range of plans to suit every budget. Whether you are venturing on a cycling holiday or simply visiting relatives, make sure you choose the plan that offers benefits that best suit your needs. Because every adventure is unique! Safe travels!
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Covers groups
You’ll find it hard to find a more user friendly system for large groups – whether on a school study tour or for guests & family at an overseas wedding or an overseas conference.
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Kids travelling on their own
Overseas study and volunteering trips are becoming more common with kids these days. Travel Insurance is a must at any age, but even more so with younger kids who can be prone to mishaps whilst travelling. Send your kids off with the peace of mind that Travel Insuranz has them covered.
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14 Day Money Back Guarantee
If you are not completely satisfied by the policy you have purchased let us know within 14 days and as long as you haven’t started your trip and you don’t have a claim we will refund your premium in full.
For full details of terms and conditions, sub limits and exclusions that apply, please read the Product Disclosure Statement and our Target Market Determination before purchasing this insurance product.
All FAQs and comparing of travel insurance
Covid-19?
Epidemic and Pandemics
What is Multi-Factor Authentication (MFA)
Is there a Money Back Guarantee?
Cruises?
Do you cover skiing and snowboarding?
Will my medical costs be covered if I am diagnosed with Covid-19 during my journey?
Yes, all Travel Insuranz plans under Section 2 (Medical Expenses and Assistance) provide cover for medical expenses resulting from an Epidemic or Pandemic. In the event you are medically diagnosed with Covid-19 whilst on your journey we will pay for the costs associated with emergency medical, surgical and hospital treatment, transportation and if necessary the cost of repatriation.
If I am diagnosed with Covid-19 whilst on my journey, can I claim for quarantine or additional travel expenses?
Yes, all Travel Insuranz plans under Section 2 (Medical Expenses and Assistance) extend to cover your additional travel and accommodation expenses (to a level comparable with your pre-booked travel and accommodation) to enable you to return home if you are unable to continue your trip as originally planned.
What if my travelling companion is diagnosed with Covid-19 whilst on our journey? Will my quarantine and additional travel costs be covered?
No, you would need to be medically diagnosed with Covid-19 in order for you to be eligible to claim for these costs. However, in the event you are travelling with a dependant who is diagnosed with Covid-19, we will pay the additional travel and accommodation costs (to a level comparable with your pre-booked travel and accommodation) for one companion to stay and accompany them home.
What if I (or my travelling companion) am diagnosed with Covid-19 before I/we commence our journey?
Our policies do not extend to cover claims arising from pre-trip cancellation in relation to Covid-19. You should contact your airline and/or your accommodation provider (alternatively your travel agent or trip organiser) as you may be eligible for a refund or credit towards future travel.
Why does your Product Disclosure Statement not specifically refer to Covid-19?
In March 2020, The World Health Organisation declared the novel coronavirus (Covid-19) outbreak a global Pandemic. As such, Covid-19 falls within the definition of Pandemic in our Product Disclosure Statement.
Will Travel Insuranz cover me if I am not vaccinated?
Yes, we do not require you to be vaccinated to obtain insurance cover with us. You will however need to check vaccination entry requirements of the countries you are visiting and the airlines you will be travelling with. Our policies will not respond to a claim where you fail to comply with any government regulation or act.
I need confirmation that I have Covid-19 medical cover in order to enter a country I am visiting; will this be on my documentation?
Yes, on policy purchase you will receive your Certificate of Insurance. This will clearly state that your policy includes overseas medical expenses cover. You will need to carry this with you on your journey and show the appropriate authorities when requested.
Please refer to the Product Disclosure Statement for full terms and conditions
Over the last few years there have been some serious pandemics affecting travelers. These include Bird Flu, SARS, Ebola and now COVID-19. Travel Insuranz provides Unlimited Overseas Medical Expenses resulting from an epidemic or pandemic. This extends to include emergency medical, surgical and hospital treatment, transportation and the cost of repatriation. It is important to note the disease must be contracted whilst on your journey and cover does not extend to your normal country of residence or where reciprocal health agreements are accessible. Please refer to the Product Disclosure Statement for full terms and conditions.
What is Multi-Factor Authentication (MFA)?
Multi-Factor Authentication (MFA) adds an extra layer of security when accessing your accounts. Instead of only entering a password, MFA requires a second method of verification, such as a code from an app, a text or email message, or a biometric method like a fingerprint.
Why is MFA important?
MFA greatly enhances your account's security. Even if someone obtains your password, they won’t be able to access your account without the additional authentication step.
How does MFA work?
When logging in, you will first enter your username and password. You’ll then be prompted to verify your identity using a second method, which could be:
- A one-time code sent to your email account
- Enhanced Security: Reduces the risk of unauthorized access to your accounts.
- Peace of Mind: Even if your password is compromised, MFA adds a critical layer of Protection.
We are so confident that you will be satisfied with our travel insurance, that we even offer a 100% Money-Back Guarantee. If, having purchased the policy, you want to cancel it, you can do so within 14 business days and obtain a full refund, provided you have not made a claim and your trip has not commenced.There are no refunds available after the initial cooling off period.
All Travel Insuranz travel insurance policies automatically include cover for cruises. Travellers on domestic cruises within Australian waters should select their area of travel as 'Australia (Cruise)' to ensure that cover is available for emergency medical assistance and expenses.
If you are planning to ski or snowboard whilst you’re travelling simply enter the dates when you will be taking part when you get a travel insurance quote. This will ensure that you are covered for any medical expenses whilst skiing or snowboarding. The annual multi-trip travel insurance gives up to 23 days ski and snowboarding cover automatically free of charge.
If you don't know the dates when you'll be skiing or snowboarding at the time of taking out the insurance, drop us an email when you have the details and we will arrange with you to add cover.