To Travel Insuranz and The Intana Assist Medical Emergency Team
Margie and I and Amy wish to pass on our gratitude for the wonderful work the Intana team did during those horrific days and weeks after the accident. The support and understanding we got helped us through a very difficult time and played a significant role in getting to where we are today, with our daughter safely home, fortunate enough to be looking forward to a bright future
Fact is, had things not gone the way they did as a result of a wonderful team effort by the Intana Group plus the medicos, the situation would have been catastrophic.
Also, we would also ask you to pass on our thanks and thoughts to Caroline and Ed who were simply magnificent in their role of bringing Amy and her mother home. From the moment they arrived at Bumrungrad through to delivering them safely and in good spirits to the Alfred in Melbourne, their professionalism and skills both medical and caring made a potentially frightening experience into what it was, a comfortable, safe and enjoyable trip, albeit in a private jet followed by Emirates first class. They are both exceptional people.
Once again, many thanks for the wonderful work you guys do, we will never forget how fortunate we were to have such professionalism and support at such a critical time.