Don't Worry. Just Travel.
The team at Travel Insuranz has not only arranged travel insurance for over 2 million travellers but has paid out more than $30 million in claims.
Travel Insuranz is 100% Australian owned and its travel insurance policies are insured by certain underwriters at Lloyd's, the world’s specialist insurance market. Lloyd's enjoys strong financial security supported by excellent ratings - to give you complete peace of mind. Visit www.lloyds.com for more information.
In addition to our 14 day money back guarantee, all valid, fully documented claims are guaranteed to be paid within 10 business days.
Having a medical emergency overseas can be a frightening experience. However, one call to our dedicated helpline is the signal for some of the industry's most caring and professional teams to swing into action. Called upon to handle more than 20,000 medical emergencies every year, our emergency service provider has one of the most experienced teams of experts on hand 24/7.
Our online processing is fast, simple and secure. Your credit card details are safe – Travel Insuranz uses industry standard 128 bit SSL to encrypt data transferred between your browser and our server. There is no risk of credit card details being viewed or used for anything other than the insurance you have selected. Look for the padlock either at the top or bottom of your screen which tells you the site is secure.
Despite our high levels of cover, Insurer security and excellent customer service standards, we have been able to keep our prices down to provide high quality discount travel insurance by a combination of a very efficient online process and by excluding travellers over the age of 70 who often generate very large claims.
Travel Insuranz complies with the General Insurance Code of Practice, which sets out standards in areas such as buying insurance, claims handling, responding to catastrophes and disasters, information, education complaints and dispute resolution. Click here for more info.
Travel Insuranz, Level 19, AMP Place, 10 Eagle Street, Brisbane Qld 4000 is a trading name of Online Insurance Brokers Pty Ltd, Financial Services No 241055. Check us out on the ASIC website.
General Insurance Code of Practice
Travel Insuranz complies with the General Insurance Code of Practice, which sets out a commitment by the general insurance industry to aim for the best standards of service possible, and to promote better relations between customers and insurers.
The Code describes standards in areas such as buying insurance, claims handling, responding to catastrophes and disasters, information and education and dispute resolution. Introduced in 1995 with the backing of consumer groups, the federal government, insurers and the Insurance Council of Australia, it is regularly updated.
More information on the Code, or a copy of the Code, can be obtained from the Financial Ombudsman Service (FOS). You can contact the FOS via www.fos.org.au.You can access the Code at www.codeofpractice.com.au.
There are established procedures for dealing with disputes regarding your policy or claim. Please click here for the Lloyd's Australia brochure that explains what to do if you have a complaint.
If Travel Insuranz is unable to provide cover for you, you may wish to visit www.niba.com.au for a list of alternative insurance suppliers.